Terms & Conditions:
Product Information: We strive to provide accurate descriptions and images of our candles; however, please note that variations in color, scent, and appearance may occur due to the handmade nature of our products.
Orders and Payment: All orders are subject to availability. Payment must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and electronic funds transfer (at events).
Shipping and Delivery: We aim to process and ship orders within the same day, excluding weekends and holidays. Shipping costs and delivery times may vary depending on the destination. Customers are responsible for providing accurate shipping information. We are not liable for delays or issues arising from incorrect shipping details provided by the customer.
Returns and Exchanges: We want you to be satisfied with your purchase. If you are not completely happy with your order, please contact us within 1 week of receiving your items to arrange for a return or exchange. Returned items must be unused and in their original condition and packaging. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Quality Assurance: We take pride in the quality of our candles. If you receive a defective or damaged product, please contact us immediately, and we will work with you to resolve the issue promptly.
Safety Precautions: To ensure a safe and enjoyable candle experience, please follow the safety instructions provided with your purchase. Never leave burning candles unattended, keep them away from flammable materials, and place them on a heat-resistant surface.
Intellectual Property: All content, including images, text, and designs, on our website and social media platforms are the intellectual property of Seasonal Scents. Unauthorized use or reproduction of our content is strictly prohibited.
Privacy Policy: We are committed to protecting your privacy. Any personal information collected during the ordering process will be handled in accordance with our Privacy Policy.
Limitation of Liability: In no event shall Seasonal Scents be liable for any indirect, consequential, punitive, or incidental damages arising out of or related to your use of our products or services.
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By placing an order with Seasonal Scents, you agree to abide by these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.
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If you have any questions or concerns about our terms and conditions, please contact us at: Seasonalscent@outlook.com